Job posting at Phreesia is a young, fast growing startup company looking for a passionate, self starting, and highly motivated Jr. Technical Support Engineer.
Do you want to help change how people check-in at the doctor’s office? Would you like going to work knowing that you’re helping to reduce medical errors and improve the quality of health care? Do you want to be part of delivering groundbreaking technology to physician’s offices? Are you ready to join a growing, smart, hard-working and hard-playing team where you can make a real difference? If you’ve answered yes to all of these questions, then Phreesia, The Patient Check-in Company, is interested in speaking to you! Phreesia’s mission is to replace the outdated patient clipboard with a free wireless touch screen and swipe card enabled PhreesiaPad in physicians’ offices nationwide. We are backed by some of the top venture capital firms in the business and advised by some of the most respected physicians in the U.S. And Phreesia is looking to add only the best talent to our growing team.
Position:
The Jr. Technical Support Engineer position requires a highly motivated and energetic individual who has the ability to: Work well in a team environment, Learn quickly, Multitask, and good analytical skills.
Responsibilities:
- Support, configure, re-configure, troubleshoot, and repair windows based tablet PCs
- Install, Support, Troubleshoot, and configure network devices (Wireless routers and switches)
- Remotely install and troubleshoot proprietary desktop application
- Inventory management
- Day to day phone support
Qualifications:
This is an entry level position that offers the potential for rapid growth of both skills and responsibilities for the right candidate. Individuals with a determination to be successful and a willingness to work hard are encouraged to respond.
Experience and Attitude:
- Professional in appearance, attitude and communications
- A balance between technical competence and the ability to communicate
- Self-starter, highly motivated
- Enjoys working independently
- Enjoys the challenges of a startup and working in a team environment
Skills:
- Excellent written and verbal skills
- Basic PC knowledge (hardware and software)
- Experience with Windows OS i.e. XP & vista, windows CE and wireless technology a plus
- Ability to anticipate and solve problems
- Strong organizational skills
- Ability to travel, possibly on short notice
- Experience working in a remote support environment
Education
A University or College Degree or Trade School with a strong focus on technology
Why Phreesia?Phreesia offers an energetic, fun, hard-working company culture conveniently located on 23rd Street and Park. Flexible working arrangements, along with excellent benefits including medical and dental, as well as subsidized fitness and transit reimbursements make Phreesia “the” place to work. Join a team destined for success!
Phreesia is proud to be an equal opportunity employer.
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